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Frequently Asked Questions

Designing & Installing Hardwood Floors:

Where do I start when it comes to picking out my floors?

We offer both video and in-person appointments in our corporate showroom located within the Nashville Design Collective in the heart of the Wedgewood Houston community. You’ll work with a design consultant to make your dream a reality and answer any of your questions. indelible legacy in our clients’ homes and spaces. We are also delighted to offer a curated collection of our best-selling solutions directly to you. Our collaborative approach, in addition to our exclusive relationship with mills, ensures confidence your floors will stand the test of time in style and longevity. 

What's the difference between Engineered and Solid flooring?

Engineered flooring is a more environmentally friendly and dimensionally stable product. Most of our materials are engineered for these reasons. We do offer solid wood flooring as well.

Is this real wood?

Yes, our products are made from the finest quality, Northern Appalachian, and European hardwoods.

What are the benefits of hardwoods over other types of flooring?

Hardwood flooring is a renewable resource, it adds value to a home, is beautiful, and tells a unique story. Hardwood flooring is also durable, easy to maintain, and lasts a long time.

What design patterns do you offer?

Parquets, chevron, herringbone, and any other custom patterns. If you can dream it, we can create it! 

What custom options and applications do you offer?

Floor vents, all stair parts, trims, inlays, color, size, width, length, and thickness can all be customizable. We provide ceiling, walls, floors, and cladding applications, as well as corresponding millwork.

What thickness of hardwood floors do you sell?

Textures hardwoods are available in the following thickness: 1/2-inch, 5/8 -inch, 3/4 -inch.

Which floor finish is right for my floor?

Textures finishes generally consist of water-based urethane or conversion varnish. All of our finishes are high quality and should be able to withstand light commercial activity. Finishes can be customized to the application. Textures views floors as something that should be very livable and easy to maintain. So, the finish should be considered. Some finishes are very difficult to maintain and require specific materials for cleaning such as hard wax oils.

Which species make the best floors?

They’re all great! Wood selection is highly dependent on your desired aesthetic and usage need. We carry a wide variety of species including select northern Appalachian species and European hardwoods.

I have kids or pets. What species do you recommend?

The most common type of hardwood flooring we provide to clients with busy families or pets is Northern Appalachian White Oak and European White Oak. Typically, with either of these selections, we add texture such as wire brushing. Wire brushing is not only beautiful but helps minimize the noticeability of day-to-day usage.

What is your lead time?

Most of our materials are available for delivery within 6-12 weeks. Lead time is project and material specific. Occasionally, we inventory new styles, and these materials can be available within days if inventory is available.

Do we have to move out of our home for our flooring to be replaced and/or installed?

It depends on the circumstance. We talk through all options during our site consultation and site visits.

What's your installation process and how do you install the wood?

Textures provides turnkey service which means we can handle your project from conception through installation. Each job is different, but our clients love working with our project managers and professional installation crews. We subcontract for installation. We do not install carpet or any material other than Textures Flooring. Typically, we prefer to use full spread adhesive otherwise we’ll use mechanical fastening, such as staple and nailing. We do not recommend floating installations for hardwood flooring. Full spread adhesive has many benefits, it chemically bonds the floor to the sub straight which mitigates popping, creaking, cracking, and moisture.

I’m sensitive to various materials and have allergies, what are the products you use during demo and/or installation?

We are very sensitive to using healthy home products. Most of our products are renewable, green guard certified, and carb2 compliant. The mills we partner with forest responsibly. And most of our installation sundries or products are all low VOC water-soluble materials.

Can you make the “crack” or bevel between the planks smaller?

There are varying degrees of micro bevel present in prefinished hardwood flooring. All prefinished hardwood flooring has to have a micro beveling at minimum because it provides the tolerance for the undulation in all subfloors.

My flooring looks lighter or darker in person than the sample I viewed in the showroom. Is that normal?

Yes. Every piece of wood is its own individual piece of wood. Samples are intended to show approximate color and finish.

Living With & Maintaining Your Hardwood Floors:

Are hardwood floors waterproof?

No.

Will the color change when it’s exposed to UV light?

Yes, the coloration of wood will change with exposure to UV light and whether it fades or darkens depends on the species.

Will it scratch?

Yes, it’s real wood. It will scratch, ding, and your four-year-old running a toy truck over it will leave a mark. But that’s what we believe makes it beautiful and tells the story of your family over time.

Why does the temperature and humidity of a home affect wood flooring?

The simple answer is wood is always living and always responding to its environment. Therefore, humidity and temperature impact a wood’s disposition, whether it’s hardwood flooring or any wood product. This is why we encourage engineered hardwood floors whenever possible because they are much more stable. 

From the NWFA: “With regional exceptions, wood will perform best at a temperature range of 60-80 degrees Fahrenheit, and 30-50% relative humidity. Outside this range, wood will react adversely to its environment. Relative humidity outside these ranges can affect not only the wood, but indoor air quality and human health as well.”

How do you recommend cleaning and maintaining your hardwood floors?

Cleaning and maintenance are very important aspects of caring for your floor. Do not proceed with the introduction of a cleaning material until care and cleaning have been provided according to manufacturer specifications. Cleaning solutions depend on the finish of the floors – talk to your design consultant for recommendations based on your floor selection.

Can Textures’ engineered hardwood floors be refinished?

Yes, in most circumstances. Speak with our design consultants for more information.

Do you provide repairs and refinishing?

No.

About Textures Flooring:

What kind of guidelines d0 you follow for grading wood?

Textures is a member of the NWFA, which has comprehensive guidelines and industry-accepted standards for flooring. However, Textures typically grades in two different categories: Prime/Select or Character Grade.

Do you have a product warranty?

Yes. Each of our manufacturers provides a warranty that covers structural integrity and finish.

How much does your hardwood flooring cost?

At Textures we have a wide range of products available at ~$10 sq ft installed, turnkey. Our prices increase from there.

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